policies

Holiday market specific policies

  1. In anticipation of a large number of orders, I will be unable to combine any orders + refund shipping costs for any orders made from Friday, Nov 25 through the end of the year.
  2. The final mail date of 2022 will be Wednesday, Dec 14. All orders will be shipped by that date. Aside from that, I can make no guarantees about the processing time or delivery time of your order.

 

Processing time

Orders are usually processed within a week, or up to two weeks immediately following a shop update/re-opening. 

Where possible, please avoid inquiring about the status of your order -- rest assured I'm working as hard as I can to get them into your hands 💌

 

Order errors, missing delivery, etc.

Please contact me via email, mostly.vivngyn[a]gmail.com so that we can discuss how to resolve it! 

 

Contact

Moving forward, please avoid contacting me via Instagram DM for order related questions. Send me an email at mostly.vivngyn[a]gmail.com instead, and please include your Order #! 

(Feel free to continue to contact me via Instagram for general shop questions and comments!!)