policies
Holiday market specific policies
- In anticipation of a large number of orders, I will be unable to combine any orders + refund shipping costs for any orders made from Friday, Nov 25 through the end of the year.
- The final mail date of 2022 will be Wednesday, Dec 14. All orders will be shipped by that date. Aside from that, I can make no guarantees about the processing time or delivery time of your order.
Processing time
Orders are usually processed within a week, or up to two weeks immediately following a shop update/re-opening.
Where possible, please avoid inquiring about the status of your order -- rest assured I'm working as hard as I can to get them into your hands 💌
Order errors, missing delivery, etc.
Please contact me via email, mostly.vivngyn[a]gmail.com so that we can discuss how to resolve it!
Contact
Moving forward, please avoid contacting me via Instagram DM for order related questions. Send me an email at mostly.vivngyn[a]gmail.com instead, and please include your Order #!
(Feel free to continue to contact me via Instagram for general shop questions and comments!!)